F%$@ING CHARTER!!!
If I had any choice - ANY CHOICE! - I would drop Charter Communications like a hot rock.
As is stands here in my Podunk county, they are the only option for high-speed internet. We also use them for cable television, since the cost of the internet by itself would be prohibitive. We have the lowest available internet speed and the lowest digital cable package you can buy, and our bill is 80 bucks a month.
I have my account set to auto pay every month. I never even look at my statements. I should probably do that from now on, since they let me get almost a month overdue on my payment without even telling me until it was too late. How did this happen? Read on.
My bank issued me a new debit card last month. Of course, they were late on it, sliding it in at the last of the month before it expired. I had my auto pay with Charter set up for this debit card. Since the new one had a new expiration date, they could not charge my card. Did they call me and give me a heads up? No. Did they slide me an email? No. Did they wait until my bill was late, levy a late fee, then call my house and leave hazy messages that sounded like cold sell calls? Yes.
I just realized today that the reason they were calling was that they couldn’t charge my account. It just hit me out of the blue. I paid the bill, along with this month’s bill, and the late fee of five dollars. I tried to get the fiver back, but they wouldn’t budge. At least it isn’t going to hit my credit.
I can’t frigging WAIT until AT&T gets DSL to my area.
